MBF COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO,MINI,LARGE MFG: MAI BASIC FOUR NACS TYPE(S): N098 MFG. MODEL(S): PRINTERS CATEGORY: PREVENTIVE MAINT. DESC: PM GUIDELINES *** TABLE OF CONTENTS AS OF 12/20/90 *** FIB 00001.CITIZEN Printer, PM Guidelines.............................07/31/89 FIB 00002.DIABLO Printer, PM Guidelines..............................07/31/89 FIB 00003.PRINTRONIX MVP Printer, PM Guidelines......................07/31/89 FIB 00004.DATA PRODUCTS Band Printer, PM Guidelines..................07/31/89 FIB 00005.GENICOM Laser Printer, PM Guidelines.......................07/31/89 FIB 00006.OKIDATA Matrix Line Printer, PM Guidelines.................07/31/89 FIB 00007.PRINTRONIX P Series Matrix Printers, PM Guidelines........08/03/89 FIB 00008.TRITEL Printer, PM Guidelines..............................07/31/89 FIB 00009.FUJITSU 24 Pin Matrix Printer, PM Guidelines...............08/01/89 FIB 00010.HONEYWELL 400 cps Matrix Printer, PM Guidelines............08/03/89 FIB 00011.FUJITSU Band Printer, PM Guidelines........................09/06/89 FIB 00012.OKIDATA 320/321 Matrix Line Printer, PM Guidelines.........03/06/90 FIB 00013.FUJITSU LED Page Printer, PM Guidelines....................04/06/90 PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------Table Of Contents Pg01 of 01 FIB 00001 07/31/89 *** CITIZEN Printer, PM Guidelines *** Product: Citizen Prt. Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Remove cover, Clean and vacuum base. Keep covers reasonably clean. Cable: Check carriage Cable for wear. Carriage and: Clean upper and lower Carriage Guide Shaft and Print Head Ribbon Asm. tip with 91% isopropyl alcohol if needed. Clean carriage detector/photo sensor. Inspect carriage asm. for Wear, Binds, and Loose components. Clean Ribbon Guides and remove any ink build-up Lubricate: Every 6 months the following, Carriage Plate Guide Shaft (round) with light Machine oil. Carriage Plate Guide (flat) with thin film of light bearing grease. A VERY light film is satisfactory. DO NOT over Lubricate! Carriage pulley shaft with light machine oil 1 drop. Carriage Motor pivot shaft with light grease. All paper feed gear shafts with light machine oil, 1 drop. Tractor shaft bearings with thin film of light bearing grease Platen bearings with thin film of light bearing grease. Paper thickness adjusting lever detent with thin film of light bearing grease. Voltages: Check proper voltage settings every 12 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB001 Pg001 ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB001 Pg002 FIB 00002 07/31/89 *** DIABLO Printer, PM Guidelines *** Product: Diablo Daisywheel Prt. Frequency: Every 6 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Remove cover, Clean and vacuum dust and debris from base. Keep covers reasonably clean. Cable: Check carriage Drive Cable for wear and tension. Carriage and: Clean Carriage Guide Shafts with 91% isopropyl alcohol Ribbon Asm. if needed. Inspect carriage asm. for Wear, Binds, and Loose components. Check Hammer for ink build-up, clean if needed. Lubricate: Every 6 months the following, Carriage rail bearings, 4 or 5 drops light machine oil, move carriage back and forth allowing oil to soak into felt. Carriage pivots, 1 drop light machine oil. Ribbon base plate pivots, saturate both felt washers, with light machine oil. Ribbon Drive system, 1 drop light oil on all gear shafts. Hammer armature pivots with poly or teflon type oil. Platen Hubs, 1 drop of light machine oil to bore of hub. Paper feed idler gear, saturate felt with poly or teflon type oil. All paper feed roller shafts and pivots (very lightly). DO NOT lube print hammer. DO NOT over Lubricate! Voltages: Check proper voltage settings every 12 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB002 Pg001 FIB 00003 07/31/89 *** PRINTRONIX MVP Printer, PM Guidelines *** Product: Printronix Dual Mode prt. Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Clean and Vacuum base. Check Fan asm. and shuttle blower asm. for obstructions, noise, and binds. Keep covers reasonably clean. Belts: Check paper feed and tractor belts for wear. Check both belts for correct tension (see service manual, maintenance section, for procedure. Hammer Bank: Remove and clean Hammer Bank Cover to remove ink and debris. and Ribbon Clean hammer tips with brush and/or isopropyl alcohol to Asm. remove ink and debris. Clean linear encoder with isopropyl alcohol if dirty or use "canned air" to remove lint/dust. -CAUTION- do not bend encoder! Clean ribbon guides and remove any ink build-up Vacuum hammer bank area. Check Hammer Bank "Bumper" adjustment every 6 months. (see service manual, maintenance section, for procedure.) Lubricate: Apply a small amount of bearing lubricant to both ends of the shuttle axle - every 6 months. Left and right platen wear saddles with bearing grease - every 6 months. Remove any 'old/hardened' grease build-up. Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB003 Pg001 ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB003 Pg002 FIB 00004 07/31/89 *** DATA PRODUCTS Band Printer, PM Guidelines *** Product: Data Products Band Prt. Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Clean and Vacuum base. Check Fan asm. and Hammer Bank blower asm. for obstructions, noise, and binds. Keep covers reasonably clean. Belts: Check Paper Puller, Tractor, and Ribbon belts for wear. Check belts for correct tension, adjust if needed. (see service manual, maintenance section, for procedure. Hammer Bank: Check Ribbon motion detector and drive rollers for ink Ribbon, and build-up. Clean as needed. Band Asm. Clean Paper Motion Sensor if needed. Check Ribbon Mask for wear or breakage Clean Ribbon Mask and remove debris. Clean and check Platen and Hammer area. Clean Character band and pulleys for excessive ink build-up when needed. Check band tracking, adjust if needed. (se Service Manual, Maintenance section, for procedures) Lubricate: None Required. Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB004 Pg001 FIB 00005 07/31/89 *** GENICOM Laser Printer, PM Guidelines *** Product: Genicom Laser Prt. Frequency: By Usage / Number of Sheets Number of SHEETS RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. 5,000: Replace Toner Cartridge * 10,000: Replace Toner Collection Bottle * Inspect and clean Fuser. Clean Charger Wire. Clean Transfer unit. Clean out dust, spilled toner, foreign debris. 28,000: Replace Developer Cartridge. ** or semiannually Replace Print Drum. ** 50,000: Replace Charger unit. Replace Transfer unit 100,000: Replace Fuser. *** 150,000: Replace Ozone Filter. or 30 months The above items are CONSUMABLES, and are generally the responsibility of the customer. Some customers may require assistance when replacing consumables. ------------------------------------------------------------------ GENERAL CLEANING/CHECKS ( Every 3 Months or as needed) 1. Keep covers reasonably clean. (soft cloth and mild detergent) 2. Fuser Cleaning: Use soft lint-free cloth, and clean any toner residue from the pressure rollers. 3. Charger Cleaning: Use a small cotton swab to clean the thin tungsten wire of dust or toner. 4. Transfer Unit Cleaning: Use a small cotton swab to clean the thin wires of dust or toner. ( see the Service Manual, Removal Section for procedures on removing above units.) Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB005 Pg001 Operation: Run print test/diagnostics for print quality and correct operation. * Operator panel will indicate when new toner cartridge/collection bottle is needed. Under normal conditions replacement is not needed prior to this indication. ** Whichever comes first... *** Life of 100,000 sheets assumes roller pressure is released (to prevent flat spots) when printer is not in use for periods exceeding 2 weeks. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB005 Pg002 FIB 00006 07/31/89 *** OKIDATA Matrix Line Printer, PM Guidelines *** Product: Okidata 82/83a Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Remove cover, Clean and vacuum base. Use soft bristle brush to assist in clean dust from interior. Keep covers reasonably clean. Belts: Check carriage Belt for tension and ware. (see service manual, maintenance section, for procedure. Carriage and: Clean upper and lower Carriage Guide Shaft and Print Head Ribbon Asm. tip with 91% isopropyl alcohol. Clean carriage position detector/photo sensor. Inspect carriage asm. for Wear, Binds, and Loose components. Clean Ribbon Guides and remove any ink build-up. Lubricate: Every 6 months the following, Upper and Lower Carriage Guide Shaft with light Machine oil. A VERY light film is satisfactory. Don't forget to lightly oil the felt on the upper shaft. DO NOT over Lubricate! Line feed idle gear shaft with light machine oil, 1 drop. Line feed idle gear teeth with light grease, thin film. DO NOT Lubricate platen gear teeth. Sliding part of eyelet detector on Ribbon Feed mechanism, with thin film of light grease (at 2 points). Ribbon Gear teeth, thin film of light grease. Platen Bearings, light machine oil, 1 drop. Voltages: Check proper voltage settings every 12 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB006 Pg001 ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB006 Pg002 FIB 00007 08/03/89 *** PRINTRONIX P Series Matrix Printers, PM Guidelines *** Product: Printronix P Series Printers Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Clean and Vacuum base. Check fans for obstructions, noise, and binds. Clean Paper Motion Sensor - if present. Keep covers reasonably clean. Belts: Check shuttle drive, and paper feed belts for wear. Check both belts for correct tension (see service manual, maintenance section, for procedure. Hammer Bank: Remove and clean Ribbon Mask Asm. and remove ink deposits and Ribbon and ribbon debris. Asm. Clean hammer tips with brush to remove ink and debris. Clean ribbon guides and remove any ink build-up. Check Ribbon tracking. Check Paper iron for wear and straightness. Check cam, cam follower, flywheel, and counterweight for wear Vacuum hammer bank area. Lubricate: "O" Rings on ribbon spool hubs (older units) with silicon lubricant. Cam wick and counter balance with high quality 20w Oil. Anti-rotation arm -if present- with a quality bearing grease. Self aligning cam follower -if present- with 20w Oil. Left and right platen pivots with bearing grease. Remove any 'old/hardened' grease build-up. Clean tractor spline and shafts. Lubricate with a light coat of light weight grease. Lube tractor bearings with same. -DO NOT over lubricate tractor area... Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics and check for hammer alignment, wear, and general print quality. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB007 Pg001 FIB 00008 07/31/89 *** TRITEL Printer, PM Guidelines *** Product: Tritel Printer Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Remove cover, Clean and vacuum base. Use soft bristle brush to clean dust and debris from interior Power Supply area. Keep covers reasonably clean. Cable: Check carriage Cable for tension and wear. (see Service Manual, Maintenance Section, for procedures.) Carriage Asm: Clean Carriage Guide Shaft and Print Head tip with 91% isopropyl alcohol if needed. Inspect carriage asm. for Wear, Binds, and Loose components. Lubricate: Every 6 months the following, Carriage Guide Shaft with light machine oil. A VERY light film is satisfactory. DO NOT over Lubricate! Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB008 Pg001 FIB 00009 08/01/89 *** FUJITSU 24 Pin Matrix Printer, PM Guidelines *** Product: Fujitsu 24 Pin High Res. Printer Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Clean and vacuum base, remove debris from carriage and ribbon area. Check Fan asm. for obstructions, noise, and binds. Keep covers reasonably clean using a mild detergent. Carriage and: Check carriage Belt for wear and tracking. Ribbon Asm. Clean ink build-up from tip of print head, ribbon and card guides. Clean dust and debris build-up on carriage stay shafts. Lubricate: Under normal use the printer does not require Lubrication, HOWEVER , The following areas WILL be lubricated when a part is replaced or a significant area of the printer is overhauled: - Space driven pulley asm. - Ribbon feed asm. - Carriage unit stay shaft asm. - Platen roller assemblies. - Platen side frame asm (left and/or right). - Platen tractor asm. Refer to the Service Manual, Maintenance and Removal section, for proper lube points when replacing parts. Voltages: Check proper voltage settings every 12 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correcxDt operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB009 Pg001 FIB 00010 08/03/89 *** HONEYWELL 400 cps Matrix Printer, PM Guidelines *** Product: Honeywell 400 cps Prt. Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Clean and vacuum base, remove debris from front and rear areas. Check fan for obstructions, noise, and binds. Keep covers reasonably clean using a mild detergent. Belts: Check carriage drive belt and paper feed belt for wear and tension. Carriage and: Keep Carriage Guide Shafts free from dust and debris. Ribbon Asm. Inspect carriage asm. and tractor feed area fro worn or loose components. Clean Ribbon Guides and remove any ink build-up. Lubricate: This printer is designed to require minimal maintenance. Moving parts are constructed of self lubricating or highly durable parts and under normal conditions does not require lubrication. Cleanliness is a key part of this strategy. Voltages: Check proper voltage settings every 12 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB010 Pg001 FIB 00011 09/06/89 *** FUJITSU Band Printer, PM Guidelines *** Product: Fujitsu Band Prt. Frequency: Every 2 Months ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Open covers, Clean and vacuum Base, front and rear Hoppers. Keep covers reasonably clean, using a mild detergent. Check fan for obstructions, binds, clean if needed. Belts: Check print band V belt and form feed belt for wear and tension. Print Area: Clean the Following| Print Band when necessary to maintain print quality. Drive and idler pulleys with brush or dry cloth. PSE Sensor facing band with brush and/or vacuum. Ribbon Separator, remove debris, clean with alcohol if needed Platen area with dry cloth, DO NOT use solvents on platen. Tractor shafts, form feed unit, vacuum if needed. Ribbon Unit, feed rollers, ribbon guides and ribbon arm. Ribbon Feed Sensor with brush or dry cloth. Lubricate: Base frame (throat) bearings and cam with a high quality bearing grease. Also apply grease to the rollers for moving the print unit. Voltages: Check proper voltage settings every 6 months. (see service manual, maintenance section, for specs.) Operation: Run print test/diagnostics for print quality and correct operation. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB011 Pg001 FIB 00012 03/06/90 *** OKIDATA 320/321 Matrix Line Printer, PM Guidelines *** Product: Okidata 320/321 (PT4225/26) Frequency: Every 6 Months or 300 hrs.whichever first. ITEM: RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. Base: Remove cover, Clean and vacuum base. Use soft bristle brush to assist in clean dust from interior. Keep covers reasonably clean. Carriage Shaft Remove paper dust. Wipe/vacuum off dirt, dust, and ribbon and vicinity : waste, etc. Keep space bar clean. Paper Feed: Keep free of paper dust. Clean Pin Rollers and Platen with Area appropriate cleaning liquid. Paper end: Keep dust and debris from sensor. Sensor Lubricate: Ribbon drive Gear and Shaft assembly. Space Rack. Platen Gear assembly. Tractor Driving Gears and Shaft. NOTE: See Service Manual M8217 Section 6, for diagrams of the correct lubrication points. Use a high quality gear oil and light lithium base grease where applicable. NOTE2: This printer is designed to not require lubrication under NORMAL operation. HOWEVER, when reassembling parts and/or cleaning of OILED parts, LUBRICATION IS REQUIRED. Voltages: Needed Voltages: +5v (logic cirk.) +8v (linear cirk.) +38v (drive cirk.) ac10v (needed for +/- 9v on RS232 interface) Operation: Run print test/diagnostics for print quality and correct operation. PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB012 Pg001 ORIGINATOR: Dick Loiselle PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB012 Pg002 FIB 00013 04/06/90 *** FUJITSU LED Page Printer, PM Guidelines *** Product: Fujitsu LED Page Printer Frequency: By Usage / Number of Sheets Number of SHEETS RECOMMENDED ACTION: |------------| |----------------------------------------------------------|. 6,000: Process Cartridge Kit * 36,000: Replace Ozone Filter. The above items are CONSUMABLES, and are generally the responsibility of the customer. Some customers may require assistance when replacing consumables. ----------------------------------------------------------------------------- GENERAL INFO: This Page printer is recommended for light duty applications, up to an average of 3000 Pages per month. LED Engine life is approximately 180,000 pages, or 5 years at this rate. Recommended Paper: 16lb to 20lb long grain (parallel to the length) paper with specifications EQUIVALENT to Xerox 4024 Copier Paper. Part Numbers, MM332xxx GENERAL CLEANING/CHECKS ( Every 3 Months or as needed) CLEAN THE FOLLOWING: Level 1 Maintenance: 1- LED Array Wipe the lens with a clean dry cloth. CAUTION, Do not damage the lens or apply pressure to it. 2- Base Frame Remove paper particles, toner, and dust. 3- Backup Roller Remove the top cover and the cross flow fan. Then wipe the roller with a cloth dampened with Freon solvent or equivalent while rotating it by hand IN THE PAPER FEEDING DIRECTION. Use CAUTION not to damage the roller Replace the cleaning Felt. 4- Paper Path Remove paper dust and fragments. 5- Transfer Charger CAREFULLY Remove any toner or dust from the tungsten wire DO NOT break the thin wire ! 6- Drum Drive Gear Wipe and keep the gear clean. 7- Separation Pawl Scrape the toner off with a cleaning tool if needed. Be careful NOT to damage the Pawl. PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB013 Pg001 LEVEL 2 MAINTENANCE, includes Lubrication, Adjustment, and Parts Replacements. Level two maintenance should ALWAYS INCLUDE LEVEL 1 MAINTENANCE as above. LUBRICATION: Under average conditions Lubrication is required only when parts and/or Mechanical assemblies are being replaced/repaired. Lubrication procedures and codes, along with the drawings are beyond the scope of this document. The Procedures can be found in the following Document: PT-4229 Page Printer Maintenance Manual, M8221x Lubrication - Section 4.9.3 Page 4-38 thru 4-47. Removal/Replacement/Adjustment - Section 4.9.1 Page 4-7 thru 4-37 Diagnostics (internal) - Section 4.10.1 Page 4-48 thru 4-52 OPERATION: Run print test/diagnostics for print quality and correct operation. * Operator panel will indicate when new Process cartridge kit is needed by a "TONER LOW" Prompt on the LCD Display. Under normal conditions replacement is not needed prior to this indication. ORIGINATOR: DICK LOISELLE PREVENTIVE MAINT.-MAI BASIC FOUR-PRINTERS-----------FIB013 Pg002